Need help with Bloom Garden Puzzle? We're happy to help.
Contact
Email: support@glyphgarden.app
Common Questions
How do I restore my Pro purchase?
Open the app, tap the ⋯ menu, then tap "Unlock Pro". Your purchase will be restored automatically if you bought it before.
How do I save my game?
Save/Load is a Pro feature. Once unlocked, tap the ⋯ menu and select "Save Game" or "Load Game".
What are blooms?
When 3 or more tiles of the same color touch (up/down/left/right), they form a "bloom" and clear automatically!
What are seeds?
Some tiles have a sparkle mark — these are "seeds". When cleared, seeds give +20 bonus points. They can also spread to nearby tiles with a golden magic animation! Seeds may also sprout into same-color neighbors with a green magic animation!
What do level themes mean?
Each level has a theme (Garden, Sprint, Precision, Harvest, Maze, Bloom, Challenge). Tap the theme icon next to the level selector to see full details! Themes affect moves, targets, clutter, and give each level unique background colors.
What is Sprint mode?
Sprint levels have a countdown timer with score multipliers! While the timer runs, ALL points are multiplied (1.5×–3.0× depending on level). Early levels have bigger timers with smaller multipliers; late levels have tiny windows but huge multipliers! When time runs out, scoring returns to normal (1×). No penalty—relax and finish at your pace!
How do boosters work?
Free users get 1 Undo per level. Pro users unlock +1 Choice, Hammer, and unlimited Hint boosters, with more at higher levels!
How do hints work?
Stuck? A free hint button (💡) appears after 9 seconds of inactivity! Tap it to see the suggested best move. Pro users can also use paid hints anytime without waiting.
What does +1 Choice do?
+1 Choice temporarily adds a 4th piece to your tray, giving you more options. After placing any piece, the tray goes back to 3 pieces.
Does my progress auto-save?
Yes! Your game saves automatically when you leave the app. When you return, you'll continue where you left off.
How does cloud sync work?
Sign in to Game Center to enable cloud sync. Your progress (levels, stars, achievements, statistics, daily challenges) automatically syncs to iCloud and transfers when you play on a different device. Sync happens automatically when you complete levels, unlock achievements, or finish daily challenges.
Can I play on multiple devices?
Yes! With cloud sync, your progress follows you across all your devices. Just make sure you're signed into the same Game Center and iCloud account on each device.
What if my progress doesn't sync?
Make sure you're signed into Game Center and that iCloud is enabled on your device. Check Settings → [Your Name] → iCloud and ensure the app is allowed to use iCloud. You can also manually trigger a sync from the app menu.
How do I access the Daily Challenge?
Tap the ⋯ menu and select "Daily Challenge". A new puzzle appears every day!
Will there be more Pro-exclusive content?
Yes! We're working on special challenge packs, daily challenge rewards, and seasonal events exclusively for Pro users. Buy Pro now to get all future exclusive content included!
Are all 100 levels free?
Yes! All 100 levels are accessible to everyone. Pro provides helpful advantages like more boosters and hints, plus upcoming exclusive bonus content.